Returns & Exchanges
At Mackey's Grows, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. If your order doesn't fit perfectly or meet your expectations, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects your returned garments, we will process your refund or ship your exchange item within 5-7 business days.